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Cannot Upload Photos

Discussion in 'Website Support & Feedback' started by Chris.c147, May 25, 2016.

  1. May 25, 2016 #1
    Chris.c147

    Chris.c147 Well-Known Member

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    Good afternoon everyone. I have been having a problem with uploading photos. It is allowing me to click on a photo, but then loads forever and never actually uploads the picture. I have tried this on several computers and I get the same response each time. Is there anything that I can do to fix this, or are other people having the same issue?

    Thanks
     
  2. May 25, 2016 #2
    KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    Test of uploading photo
    Lepanthes ovalis group-1000.jpg
     
  3. May 25, 2016 #3
    KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    Hmmm... it just worked fine for me.

    Have you changed any settings or browsers recently?

    You say you have tried several computers. Are they all the same OS? Which OS? With a few more details I'll turn it over to Brent.
     
  4. May 25, 2016 #4
    Chris.c147

    Chris.c147 Well-Known Member

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    I have tried with Mac and windows computers. I have no clue as to what OS they are.
     
  5. May 25, 2016 #5
    KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    I will forward this to Brent
     
  6. May 25, 2016 #6
    jai

    jai Orchid addict

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    This sometimes happens to me as well. If you refresh the page while it is loading it sometime fixes itself. Or if you pic is to large take a screen shot of it and crop out what you don't want in it(optional) then try posting that instead. These two tricks helped me every time:)
     
    PhalGal likes this.
  7. May 30, 2016 #7
    KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    Chris, has this been resolved?
     
  8. May 31, 2016 #8
    Chris.c147

    Chris.c147 Well-Known Member

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    No it has not.
     
  9. May 31, 2016 #9
    KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    I sent Brent a reminder.
     
  10. May 31, 2016 #10
    Chris.c147

    Chris.c147 Well-Known Member

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    Thank you kindly.
     
  11. May 31, 2016 #11
    Alexey

    Alexey Well-Known Member Supporting Member

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    I have the same issue. Cannot upload photos. As per notification file limitation is 10 MB. My photo files approximately 1 MB/file.

    Hmm... it shows something here when I tried test upload; however that is not full image
     

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