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Discussion in 'Website Support & Feedback' started by sam1147, Oct 17, 2017.

  1. Oct 17, 2017 #1
    sam1147

    sam1147 sam1147

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    Kelly :This function is not working for me.Tks
     
  2. Oct 17, 2017 #2
    KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    Sam, I'm out of the house until mid afternoon but will follow-up when I am back home.

    Until then, if you haven't already tried this, try rebooting your system and see if that does any good.
     
  3. Oct 17, 2017 #3
    sam1147

    sam1147 sam1147

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    Thanks - not urgent :)
     
  4. Oct 17, 2017 #4
    Marni

    Marni Well-Known Member Staff Member Supporting Member

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    I just tried it and it works for me.
     
  5. Oct 17, 2017 #5
    sam1147

    sam1147 sam1147

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    Working for me too.
    Thanks
     
  6. Oct 19, 2017 #6
    sam1147

    sam1147 sam1147

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    Not working again. The window top right not closing.......
     
  7. Oct 19, 2017 #7
    KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    Sam, I have never used this function. When I tried it I didn't know what to expect but I don't have a window sticking open. What should I expect to see happen?
     
  8. Oct 19, 2017 #8
    sam1147

    sam1147 sam1147

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    On top there is a wide black line .At the right there is a window with black/white lines.
    As long as the system is not responding immediately to ANY command this window is "blinking".That window was 'open' now forme for 5 minutes.
     
  9. Oct 19, 2017 #9
    Marni

    Marni Well-Known Member Staff Member Supporting Member

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    It is still working for me. Can you take a screen shot of what you are seeing?
     
  10. Oct 19, 2017 #10
    sam1147

    sam1147 sam1147

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    No , as now it works for me too.I will try to take it next time( hope it will screen the window ,which you all do not have, too ).I am sure Brent knows what I mean.
    P.S. When you submit a thread the window is on your top right for only a second.
     
  11. Oct 19, 2017 #11
    Brent W

    Brent W Owner Staff Member

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    I upgraded the forum today, which hopefully will fix this issue.
     
  12. Oct 20, 2017 #12
    sam1147

    sam1147 sam1147

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    Thanks.
     
  13. Oct 21, 2017 #13
    sam1147

    sam1147 sam1147

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    Just thought I'll let you know this is still not working for me.
    When I try using this function the system is 'stuck' for me.
    I also can not print screens as I get errors stating that the posts are too big.
     
  14. Oct 21, 2017 #14
    Marni

    Marni Well-Known Member Staff Member Supporting Member

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    What system/platform are you using?
     
  15. Oct 22, 2017 #15
    sam1147

    sam1147 sam1147

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    Windows 10 / Firefox
     
  16. Oct 22, 2017 #16
    sam1147

    sam1147 sam1147

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    I will try to login via chrom and let you know.
    Tks a lot
     
  17. Oct 23, 2017 #17
    sam1147

    sam1147 sam1147

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    Chrom works perfectly.My Mozilla does not.
     
  18. Oct 23, 2017 #18
    Marni

    Marni Well-Known Member Staff Member Supporting Member

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    I am on a Mac with Firefox and no problems.
     
  19. Oct 23, 2017 #19
    sam1147

    sam1147 sam1147

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    Then it might be one of my add on's. For now I will log in with Chrom ,
    it works perfectly.