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Search function

Discussion in 'Website Support & Feedback' started by Marni, Jul 24, 2019.

  1. Jul 24, 2019 #1
    Marni

    Marni Well-Known Member Staff Member Supporting Member

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    Is anyone else getting messages that the search function is unavailable at this time? Happened last week too.
     
  2. Jul 24, 2019 #2
    KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    Hmmm... It is working for me. I just did a search for Dendrobium unicum and got 10 pages of results.
     
  3. Jul 25, 2019 #3
    naoki

    naoki Well-Known Member

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    It seems to be working for me with Mac Safari and firefox.
     
  4. Jul 25, 2019 #4
    KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    I should have said I'm using PC/Windows/Chrome. I tried it again and it is working for me this morning.
     
  5. Jul 25, 2019 #5
    Marni

    Marni Well-Known Member Staff Member Supporting Member

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    Interesting. I just searched for dendrobium (titles only) on Firefox, Safari and Chrome. All came up with "The search could not be completed. Please try again later." I am on a Mac. It may be that I need to upgrade my system. An expensive proposition at this point and something I have been avoiding.
     
  6. Jul 25, 2019 #6
    Marni

    Marni Well-Known Member Staff Member Supporting Member

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    Or maybe it is not my computer system. I just did the same search on my iphone and got the same message. Tried again on my ipad (different IP address and provider) and still no results.
     
  7. Jul 25, 2019 #7
    naoki

    naoki Well-Known Member

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    It sounds like a server problem, then. Did you try to search AFTER you log out to check if it is something to do with your account?
     
  8. Jul 25, 2019 #8
    Marni

    Marni Well-Known Member Staff Member Supporting Member

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    I logged out and then rebooted. Same problem.
     
  9. Jul 26, 2019 #9
    Ray

    Ray Orchid Iconoclast Supporting Member

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    I does seem to have an odd behavior.

    At 6:15 EDT this morning, I tried searching title only for "dendrobium", and received a "couldn't find that" type of response - yes, it searched, but found nothing. Then, knowing Naoki had posted a Macroclinium villenarum thread, I tried "macroclinium" (lower case, genus only) and got the same results.

    I then tried exactly as he titled it and got a result, so tried again with just "macroclinium", and this time did get a list of results.
     
  10. Jul 26, 2019 #10
    naoki

    naoki Well-Known Member

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    I meant log out from the forum (not from the computer account) and search as a anonymous user. But Ray is having similar issues with search, so something is wrong in the server end.
     
  11. Jul 26, 2019 #11
    KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    My initial test of this problem received a "nothing found" result because I did a Title Only search from the forum that Marni posted her message in, Website Support and Feedback. If testing the search function make sure that you uncheck the box "Search this Forum Only".
     
  12. Jul 26, 2019 #12
    Marni

    Marni Well-Known Member Staff Member Supporting Member

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    I tried searching after being logged out and nothing comes up that way either. As long as I know it isn't just me, I'll wait and see if we come up with a fix.
     
  13. Jul 29, 2019 #13
    KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    Marni, are you still having search problems?
     
  14. Jul 29, 2019 #14
    Marni

    Marni Well-Known Member Staff Member Supporting Member

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    I just checked and it seems to be working. Did something get changed?
     
  15. Jul 30, 2019 #15
    KellyW

    KellyW Orchid wonk Staff Member Supporting Member

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    Not that I know of.
     
  16. Jul 30, 2019 #16
    Marni

    Marni Well-Known Member Staff Member Supporting Member

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    It is still working, so I am going to accept that all is well.