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Worst venders

Discussion in 'Orchid Vendor FYI' started by Posey, Dec 2, 2008.

  1. Posey

    Posey New Member

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    I didn't think we should mix this up in the other thread so here goes.

    I HATE Bergstroms. <I guess I'm never gonna get over it either> Your welcome.
     
  2. Forrest

    Forrest Really Neat

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    Ok, this was bound to happen. I don't want to censor people here, but please lets try not to turn this into a bashing session.

    If you have an issue with a vendor, I will not stop you from sharing it, but please try to be fair.

    If this turns ugly it will get moved to the outhouse.
     
  3. Posey

    Posey New Member

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    Oh sorry, I thought somebody in the other thread wanted to know our 'least favorite vendors' so they could avoid them. ??? You want that we don't name least favorites or do you just hate the wording?
     
  4. Tom-DE

    Tom-DE Well-Known Member Supporting Member

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    Posey, I think Forrest wants people here to be fair. Tell us your side of story but be honest about it. Every vendor can make a mistake including your favorite vendor. When you say you dislike this vendor or that vendor in public, you should at least tell people the reason why...
     
  5. Posey

    Posey New Member

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    I agree Tom, that is a great idea. Then folks can decide for themselfves. :D

    Here are what I would not recomend as a favorite vendor,

    You get keikis (all of mine have been infested with something) substituted for 'breeding size plants' and are expected to accept that (after I contacted the vender) and

    They are not the plants named and are expected to accept that too.

    I dunno. I've ordered from tons of places but the regularity of that, from this vender, and their related non-corrective responses just makes me think that I wouldn't order from them ever again. As a newer newbie, I woulda appreciated this heads up so I might make my own decision.

    You know, every supplier might accidentally give you the wrong plant, in the right size, in a totally honest manner but my experiences with this place just have been opposed to up-and-up business.

    Sheez Forrest, why are these comments wrong?

    PS, if you can change the title to 'least favorite venders and why' maybe that would be better???
     
  6. T. migratoris

    T. migratoris Active Member

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    I've had trouble with Carolina Orchids. They have a great number of hard to find plants and if Tom Nasser says they're large - they're large. No complaint with size.

    However, I've ordered twice and both times the plants were very poorly packed - like bouncing around inside a far-too-large box. One plant actually arrived in pieces. My other gripe is with labeling: at least 20% of the plants I ordered turned out to be mis-labeled. I did not make any attempt to work out a restitution deal with them so I have no idea how they deal with problems. I just put the issue behind me & decided never to order again.
     
  7. Posey

    Posey New Member

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    I contacted the vender, Bergstroms, and tried to work the problems out. It didn't fly. That is really why I'm disappointed. I've rarely had problems with other folks but usually they are helpful and understanding and work with you but that was not the case with Bergstroms. :( I also thought the reception I got was incredibly rude to the point that it bothered me.
     
  8. Clark

    Clark Gator Member

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    Posey,
    For once in my life I have to agree with your craziness. I'll never buy from Bergstrom again.

    The guy is a bit crazy. I tried to work with him on a trip to do talks in Florida for orchid societies. After a month of planning he said he had a medical problem and could not travel. The ASS##OLE showed up in the US doing talks the next month. He does a bad job of identifying orchids also.
     
  9. emntee

    emntee New Member

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    I think I started this thread off with the following....

    (Hi All
    What about your worst vendor? What is the legality of announcing his name etc in a forum such as this? Do any of you want to know such info anyway?
    A group of us paid over heaps of money for some 379 orchid plants in February 2006. Still haven't received them!
    Tony )

    And I think some of you should be a bit careful what you say about named individuals. It can amount to slander. You can be sued and the USA is a great place to be sued in.
    I am merely stating the facts when I said that we had paid over heaps of money for some 379 orchid plants in February 2006. Still haven't received them. I will give you the name of the vendor too, but just bear in mind what I have said about slander

    The vendor was Hans Herman from Thailand

    Tony
     
  10. Marni

    Marni Well-Known Member Staff Member Supporting Member

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    I think that being dissatisfied with plants from Bill Bergstrom (size, incorrect ID, viability, and health) is almost a right of passage for species orchid growers. He has not changed his business practices in the 28 years I have know him. Being an optimist, I didn't stop buying from him until 18 years ago.

    Hans Hermanns does have really interesting plants and I buy from him when I see him at a show. Cash and carry only and even then you can get scammed on the pricing. Not a good idea to give him money up front. People I have known who have done that usually get something in the end, but not necessarily what they ordered. I joke with friends about the creative labeling, but rarely regret a purchase. But I always end up paying a bit more than it should have been. He usually shows up at the Redlands show in Florida and Santa Barbara Orchid Fair in July in California.

    So speaking up to tell other growers about experiences with orchid vendors (good or bad) is a good idea. Also, one of the advantages of a forum like this is the ability to ask the group for feedback about a vendor BEFORE you buy from a vendor the first time.

    Also, I doubt that either of these vendors would sue, since it could prompt a class action suit in return.
     
  11. mrbreeze

    mrbreeze Anglican Supporting Member

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    I'll mention in passing that I had some minor issues with Whiteoak orchids on the one order I placed. They were resolved in a satisfactory manner and if they had more Angs, I'd order again from them.

    This is in contrast to Carolina orchids. :mad: I agree 100% with what is posted previously about Nasser. I'm not worried about slander since his practices are well documented on orchid forums and his reputation is well earned. That being: selling good sized plants that are NOT what you order. I believe of the 7 plants I ordered, so far only one has bloomed out to be what was advertised.

    In my case, i ordered an alleged Aeranthes nidus, an extremely rare and never available plant, and pulled A. peyrotii out of the poorly packed box. Anyone with enough knowlege to claim they have nidus would in no way 'accidentally' send peyrotii. They are completely different.

    A second example is what he claims is Aerangis laurentii. First of all the genus is wrong and he should know that if he's advertising/selling it. More importantly, when I ordered it and paid a crapload for it, I got a freaking Aerangis biloba. The first is rare, distinct, and unheard of in the U.S. The second is common and readily available and *not* worth what he charged me for it.

    The first time I heard of his reputaton was in 2003 and was in reference to improperly labelled dendrobiums. The second time was a year or so later and was in reference to pleurothalids. Now, myself and T. Migratoris can add Angraecoids to the list of plants that he either doesn't know or is willing to improperly label in order to sell.

    I'll stop there. The moral to the story is that you should not believe he has what he claims to have and you certainly should not buy anything from him without seeing it first.
     
  12. April

    April New Member

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    I've also had bad experiences with Bergstrom orchids and won't order from him again. In all fairness, he did give me a decent sized bonus plant but it wasn't in the best condition although it survived.

    I must also say I've ordered from Glenn at New World Orchids for several years. One of my orders included a four fan Shutenno. It wasn't until I repotted a year later did I discover that it was acutally a four one fan Shutenno. For the $ charged, I was really upset he would be willing to do something like that. I have received decent neos from him but prob will not order from him again.
     
  13. Yug

    Yug Orchid Pest

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    I don't have any particular issues with a vendor except ecuagenera ' cause they are extremely poor about responding to email. But for vendors in general, I am particularly irritated when they don't ship to Hawaii. I'm willing to pay extra for the phyto if I want the plants bad enough.

    Update - I placed an order with Bergstrom Orchids (yeah, I read what Posey and others commented, but I have fewer options than you all do), and a 2nd order just before the first one arrived. I have responded to Bill with photos to back me up. I'll post the results after I see the 2nd order, and give Bill a chance to respond - no slander, just the facts backed up with photos, and y'all decide for yourselves if this is someone you wish to do business with. (Forrest - that acceptable?)